Bob Fensterer
Senior Loan Officer
One of my early mortgage jobs was as in-house loan officer at a real estate office in Clementon, NJ. The clients were working class and I worked hard for them. To survive, I learned every rule in the underwriting book. To get loans to closing, I had to know those rules better than the underwriters themselves.
Looking back, it was the best training I could have to prepare for today’s mortgage world.
My name is Bob Fensterer, and I want to be your mortgage partner. My goal, when you refer a client, is; give them a great experience and assure they refer their friends and family to you in the future.
My service promises:
Give a Quality Consultation Unlike any loan officer in South Jersey; I have a master’s degree in accounting. I will get more buyers approved and guide them to the program that best suits them. I want my expertise to reflect well on you.
Be Fast and Accurate The real estate business moves quickly. When you refer a buyer for pre-approval, you need the right answer fast. I challenge myself to master guidelines so you get an answer that is both fast and accurate.
Be Pro-Active The mortgage approval process is more challenging than ever. At the same time, a smooth, comfortable ride to closing is key to customer satisfaction. I will explain the process in understandable terms. I will see the bumps in the road, and work them out early in the process.
Don’t give up I believe that everyone is on the road to home ownership. When your buyer calls for approval, the answer is never “No”, at worst it’s: “Not now”. If an issue stands in the way, I will advise them and point them to tools and people that can help. I will follow up until they do approve.
Bob is a founding member of the Local Lending Pros team licensed in NJ and PA.